It's Not My Department: How to Get the Service You Want Exactly the Way You Want It

Author: Peter Glen
Binding: Hardback
Published: William Morrow and Company Inc, 1990

Condition remarks:
Book: Very good
Jacket: Unblemished
Pages: Good
Markings: No markings

This book provides insights on how to effectively communicate your service needs to ensure you receive exactly what you want. It covers strategies for navigating customer service interactions and achieving satisfactory outcomes.