Returns & Exchanges
At Book Grocer, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your new look isn't quite right, our simple online process makes returns and size exchanges completely hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or perfume.
- 3.Label and Ship
Print your prepaid shipping label provided by the portal, securely attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your new size within 5-7 business days.